Professional Services

Transform Business Operations by leveraging professional services such as: project management, IT infrastructure and service management, enterprise DevOps automation, business and clinical workflow re-engineering.

Aversan Professional Services provide implementation, support and maintenance services for IT Services and Software.

Undertake enterprise digital transformation initiatives with a trusted technology partner. We lead the charge by modernizing application delivery capabilities with agile methodologies and DevOps transformation programs.

Release Management: Plan, track and coordinate software releases from Dev to Ops across all teams

Application Release Automation: Improve quality, reduce cycle times, provide rapid feedback and speed delivery

Continuous Delivery: Model, manage and automate software releases

Containerization Deployment: Securely automate and orchestrate Docker deployments

Confidently manage application change & configuration across platforms, locations and teams. Automate time-consuming manual tasks with processes and tools that gives you the ability to integrate operational silos and reduce complexity.

IT Service Management: Process-based ITIL-verified Enterprise Service Management Processes including Help Desk, Service Desk, Incident Management, Defect Management, Change Management apps

Configuration Management: Implement best practice control processes to best serve growing complexity demands on Application Development. Dimensions CM streamlines the complexity of collaborative parallel development while ensuring a high degree of release readiness.

IT Infrastructure upgrades and refreshes

Private, Public and Hybrid Cloud transition and transformation services

Improve business performance and reduce costs by creating robust and flexible business processes. Business Process Assessment enables the capture of key performance indicators. Using these indicators and metrics, we can optimize processes for improved agility, efficiency and quality.

Business Process Automation: By introducing the best applicable workflow based technology for your organization, we help automate people centric processes and deliver fit-to purpose custom applications in Help Desk, HR, Payroll and Clinical workflows.

Business Process Re-Engineering: Using the Six Sigma DMAIC framework, we “deep dive” into your organization’s processes and identify opportunities for improvement

Continues Improvement: Leadership and change management support, executive and end-user training, tools and resources, including a Center of Excellence, and ongoing implementation, post-implementation and benefits realization services.

The best way to ensure the success of any implementation project is through proactive project management. A project, guided by project management best practices, can deliver substantial results aligned with key business goals. Our consultants are passionate and committed project management practitioners who have worked closely with their clients to manage many projects in the following areas:

Schedule, budget & logistics management

Human resource management

Project governance & executive oversight

Risk & issue management

Project Management Office (PMO)

Featured Projects

Infrastructure, UI Design, and Application Upgrade of a Provincial Information System

Aversan upgraded existing infrastructure, software technology stacks, and user experience of the Wait Times Information System for Cancer Care Ontario, and provided QA services on these upgrades.