Aversan implemented the CCB Approval process for Change Requests in Dimensions CM, with customized Email notifications.

This software tool integrates Enterprise Project Management Projects with Dimensions Projects, supporting bi-directional insert and update, using web-services.

Aversan provided training on Advanced Dimensions – Process Model Scripting / Java API, Triggers, Build, Archiving, Command Centre Dashboard and Reports.

Aversan provided training conducted on TeamTrack Administrator and Browser-Interface which includes creating a solution independently using all TeamTrack functionalities.

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Aversan developed Dimensions triggers to automate company specific configuration IDs, issue escalation, and generic trigger framework to facilitate future trigger development.

Aversan provided Change and Configuration Management Software.

Project Metrics is a Web-based Reporting Portal used to produce Project Management reports such as Earned Value, Cost Performance Index, Schedule Performance Index, Productivity, etc.

Aversan implemented a Dimensions process to allow support for previous releases of the InsPro application.

Aversan provided Business Process Automation, Modeling and Implementation Services.

Aversan provided Change and Configuration Management Software.

Aversan provided Fundamental and Advanced Training to Administrators and End Users involved in all Serena Business Manager functionalities.

Aversan installed and configured the Serena Service manager and License manager while providing end user and admin training.

Aversan customized and configured the Business process for Incident, Problem, Configuration Item (CMDB) and Service Request management in Serena Business Manager based on ITSM standards.

Aversan migrated data from the SAP Investment tracking System to the new Serena Business Manager system and integrated it with a Microsoft SQL server reporting service to design the complex reports.

Aversan customized Serena Service manager processes and forms.

Aversan provided installation, pre-upgrade analysis, post-upgrade tasks, testing and bug fixing.

Aversan provided installation, pre-upgrade analysis, post-upgrade tasks, testing and bug fixing.